• Thousands of flights were being cancelled. Airports were tense, travellers wary, and the stakes felt higher than normal. JFK was heaving - lines everywhere, people keen and anxious to get home or to get out. And then, in the middle of all this noise and movement, something remarkable happened.

  • Published On: 3 October 2019

    The (simple) key to building a great organisational culture Last time we wrote about culture. It’s the least professionally managed part of any business activity. Yet culture, that which shapes and forms the [...]

  • Published On: 25 April 2019

    Is Your Culture Getting The Attention It Deserves Culture is a hot topic. Every leader talks about it. But very few are successful at building one that is distinctive and long-lasting. This is [...]

  • Published On: 26 March 2019

    The Power of Relationships Renias Mhlongo and Alex van den Heever are from two completely different worlds. Over 25 years they have built a relationship of deep respect and mutual reward. I listened [...]

  • Published On: 26 February 2019

    Priceless Lessons from a Business Legend Reading Time: 3 mins 20 s Herb Kelleher passed away in January at the age of 89. He was the co-founder and long time CEO of Southwest [...]

  • Published On: 29 January 2019

    Resolutions Worth Making If you have a desire to get new results this year I offer 8 things. Eight behaviours. Five to start and three to stop. These come from our direct experiences [...]

  • Published On: 7 December 2017

    The 4 Essential Things A CEO Cannot Delegate: Patrick Lencioni Interview Download The Full Interview Last month I spent time with Patrick Lencioni. I always get so much value when I spend time [...]

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